Last Updated: (04 dec 2025)
At Sigma Handicraft, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or make purchases.
By using our website, you agree to the practices described in this policy.
🔹 1. Information We Collect
We may collect the following categories of data:
A) Personal Information
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
B) Payment Information
- UPI / Debit / Credit card details
- Transaction information
(Note: All payments are securely handled through third-party payment gateways. We do NOT store your card details.)
C) Website Usage Data
- IP Address
- Browser type
- Device information
- Pages visited
- Time spent on the website
D) Cookies & Tracking Technologies
We use cookies to:
- Keep your shopping cart active
- Improve loading speed
- Personalize user experience
- Analyze website performance
You can disable cookies via your browser settings.
🔹 2. How We Use Your Information
Your personal data is used for:
- Processing and fulfilling your orders
- Contacting you about order updates or support
- Verifying payments and preventing fraud
- Improving website performance and user experience
- Sending promotional offers (only if you opt-in)
- Meeting legal and regulatory requirements
We do not use your data for any purpose not mentioned above.
🔹 3. Sharing Your Information
We never sell, rent, or trade your personal data.
We may share your information only with:
A) Trusted Service Providers
- Shipping and delivery companies
- Payment gateways
- Website hosting & maintenance partners
- Customer support tools
These partners are required to protect your information and use it only for service-related tasks.
B) Legal Requirements
We may disclose your information if required by:
- Law enforcement
- Government authorities
- Court orders
🔹 4. Data Security
To protect your personal information, we implement:
- SSL encryption
- Secure payment gateways
- Firewalls
- Regular security audits
- Limited employee access
While we take strong precautions, no online system is 100% secure — but we continuously work to safeguard your data.
🔹 5. Your Rights
You have full control over your personal information.
You may request:
- Access to your data
- Correction of inaccurate information
- Deletion of your personal data (subject to legal requirements)
- Opt-out from marketing emails
To exercise these rights, email: [email protected]
.
🔹 6. Retention of Information
We store personal data only as long as necessary:
- To fulfill orders
- For legal/accounting purposes
- To resolve disputes
After this period, information is securely deleted.
🔹 7. Cookies Policy
Our website uses:
- Essential cookies (website functionality)
- Performance cookies (analytics)
- Preference cookies (saved settings)
You can manage or disable cookies anytime from your browser settings.
🔹 8. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their privacy practices.
Please review their policies before sharing any information.
🔹 9. Updates to This Policy
Sigma Handicraft may update this Privacy Policy periodically.
Changes will be posted on this page with the updated date.
Continued use of the site indicates acceptance of the revised policy.
🔹 10. Contact Us
For questions about this Privacy Policy, contact:
📧 Email: [email protected]
📍 Address: Basti Shamewali, Jogewala, Makhu, Ferozepur, Punjab – 142044, India
📞 Phone/WhatsApp: +91 73551 17307